Careers

Sales Development Representative – EMEA

Purpose of the role:

As Sales development representatives (SDRs), you are responsible for outbound sales prospecting. Rather than trying to close deals, your work revolves around generating and qualifying new leads—and moving them through the sales pipeline, until they’re ready to talk to your account executives and other sales “closers.” This two-step system enables to focus finding new leads, getting past gatekeepers, and other prospecting-related tasks rather than getting stuck with the full closing cycle.

Equipped with well-researched information about target prospects and your company, you will build a solid understanding of the industry and sales process to spark meaningful conversations. As a result, you will spend much of your time reaching out to potential clients through the early stages of the sales funnel, either preparing prospects to speak with a closer or screening their true intention to buy.

The role’s objectives are to:

Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs
Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets
Manage and maintain a pipeline of interested prospects and engage sales executives for next steps
Identify best practices to refine the company’s lead generation playbook.

Key functions & responsibilities:

Utilize CRM (MS Dynamics), cold calling, and email to generate new sales opportunities.
Identify prospect’s needs and suggest appropriate products/services.
Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
Proactively seek new business opportunities in the market.
Set up meetings or calls between (prospective) customers and sales executives.
Report to sales manager with weekly, monthly, and quarterly results.

Person Specification

Relevant experience required:

2-3 years of sales experience, with a history of exceeding lead targets.
Strong communication skills via phone and email as well as strong follow up acumen.
Experience using CRMs (Dynamics is a plus), Email automation tools, drip campaigns.
Proven creative problem-solving approach and strong analytical skills.
Strong desire and ability to move up within a sales organization.
English Required. French, German, Spanish or Arabic is a plus.
Consultative Selling/Value selling experience is required.

Key skills:

Key Skills

Business-to-Business (B2B) Sales.
Customer Relationship Management (CRM) – Dynamics is a plus.
Healthcare experience is a plus.
Proven track record of achieving sales targets.
Results Oriented and Self-Motivated.
Work Remotely / Online Management.
Flexible and able to work in a dynamic work environment.
A self-starter who is highly proactive in building and managing internal/external relationships with key stakeholders and customers.
Experience working with the Microsoft Office Suite (Outlook, Word and Excel) to an intermediate level.
Ability to travel, as the SDR will be out joining BDMs on successful client meetings on a regular basis.

About Meddbase

In 2004, we created a comprehensive healthcare web-application that runs all aspects of a medical practice, from GP practices up to large hospitals groups. Our product enables single and multiple location private medical practices to connect securely to their data from any location worldwide. The business is thriving and we are proudly the leading online medical management system on the UK market.

At Meddbase, we pride ourselves on putting our users first. From innovative software products like patient portals, video consultation, intelligent prescribing and reporting tools to pioneering our API for devices like the Android, iOS and web browsers; we build products that help organise healthcare and make it universally accessible to our customers.

Company Culture

Although our business has been up and running since 2004, we foster a relaxed working environment that has a ‘start up’ feel. Whilst our primary office is in Broad Street in the City of London, we also have a superb new office space in Southampton and post-Covid we are flexible and supportive of staff working from home where possible.

As we grow Meddbase, we’ll aim to keep our teams creative, efficient and customer-focused even as we introduce additional leadership and structure.

Who are we looking for?

We tend to hire creative and passionate individuals who thrive on finding innovative solutions to problems. We do not expect everyone to have a degree-level qualification to join our business. Whilst some roles demand extensive technical skill and ability, we value people with engaging communication skills to interact with our non-technical healthcare professionals. We do expect everyone in our team to take responsibility, share knowledge and act in the best interests of our customers and team mates.

Company Benefits

We offer competitive salaries for all our roles and have an employee profit share scheme. Our working environment is friendly and comfortable. • Our office is located minutes from Liverpool Street Station and Moorgate underground.

Our working hours are 9.00 – 5.30pm with an hour for lunch. You will not be expected to work extremely long hours, as so often happens in software companies. We prefer the approach of ‘it’s a marathon not a sprint’, so we actively discourage working gruelling hours. Ad-hoc home working is also a part of our working culture as we understand the need for flexibility.

Our company benefits (upon completion of probationary) include:
• Life assurance of 4 x annual salary
• Subsidised gym membership
• Private health care (length of service conditions apply)
• Ad hoc and scheduled social events
• Beverages plus fruit & biscuits available for peckish moments
• Quarterly town hall meetings with drinks & snacks
• Opportunities to get involved with our ‘culture committee’
• Optional participation in charity events

Development & Support

Once you join our team, we will ensure you have a thorough Induction to Meddbase and the teams. After 4 months, we set aside time to talk about how you are settling into you role and team. We then progress to holding annual performance reviews but there are lots of informal opportunities to talk about any support you need to thrive at Meddbase.