Careers

We have a number of vacancies within our organisation and we are always on the look out for talent. Please get in touch if you are interested in any of the roles we currently have on offer.

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Software QA Analyst

 

The Quality Assurance Analyst role is a crucial position that bridges the gap between the technical support team, the product implementation team and the development team while, at the same time, carrying out tasks assigned by the test manager. This role enforces our quality standards and is integral to improving the product. Our team is growing and we’re recruiting for a Software Quality Assurance Analyst to join our Quality Assurance team.

Key functions and responsibilities

  • Coordinate with the test manager in carrying out the various day-to-day task.
  • Create detailed, comprehensive, and well-structured test plans and test cases.
  • Identify, record and document defects thoroughly throughout the software development process.
  • Provide relevant resolution steps to the technical support team. • Report discovered defects to all relevant departments for correction.
  • Carry out regression testing after code changes have been made.
  • Analyse customer support tickets captured by the technical support team and escalate to QA for review.
  • Investigate the causes of non-conforming software and train users to implement solutions.

Relevant experience and key skills

  • Understanding of the Software Development Lifecycle.
  • A propensity to explore and understand highly complex software systems.
  • A firm grasp of the English language both written and verbal.
  • Good face-to-face communication skills as well as the ability to easily work in a remote environment.
  • Capacity to work with diverse defect scenarios, as well as interacting with different stakeholders.
  • Experience with one or more defect tracking systems (E.g: Jira, TargetProcess, SalesForce).
  • Ability to analyse situations and solve problems.
  • Ability to write concise and error-free test cases.
  • Strong inter-personal skills.

Desirable

  • Manual functional testing experience (preferably with web-based applications).
  • Interest in the understanding and learning of a programming language.
  • Understanding of black-box testing techniques.
  • Basic understanding of SQL.

About Meddbase

 

In 2004, we created a comprehensive healthcare web-application that runs all aspects of a medical practice, from GP practices up to large hospitals groups. Our product enables single and multiple location private medical practices to connect securely to their data from any location worldwide. The business is thriving and we are proudly the leading online medical management system on the UK market.

At Meddbase, we pride ourselves on putting our users first. From innovative software products like patient portals, video consultation, intelligent prescribing and reporting tools to pioneering our API for devices like the Android, iOS and web browsers; we build products that help organise healthcare and make it universally accessible to our customers.

Company Culture

Although our business has been up and running since 2004, we foster a relaxed working environment that has a ‘start up’ feel. Whilst our primary office is in Broad Street in the City of London, we also have a superb new office space in Southampton and post-Covid we are flexible and supportive of staff working from home where possible.

As we grow Meddbase, we’ll aim to keep our teams creative, efficient and customer-focused even as we introduce additional leadership and structure.

Who are we looking for?

We tend to hire creative and passionate individuals who thrive on finding innovative solutions to problems. We do not expect everyone to have a degree-level qualification to join our business. Whilst some roles demand extensive technical skill and ability, we value people with engaging communication skills to interact with our non-technical healthcare professionals. We do expect everyone in our team to take responsibility, share knowledge and act in the best interests of our customers and team mates.

Company Benefits

We offer competitive salaries for all our roles and have an employee profit share scheme. Our working environment is friendly and comfortable. • Our office is located minutes from Liverpool Street Station and Moorgate underground.

Our working hours are 9.00 – 5.30pm with an hour for lunch. You will not be expected to work extremely long hours, as so often happens in software companies. We prefer the approach of ‘it’s a marathon not a sprint’, so we actively discourage working gruelling hours. Ad-hoc home working is also a part of our working culture as we understand the need for flexibility.

Our company benefits (upon completion of probationary) include:
• Life assurance of 4 x annual salary
• Subsidised gym membership
• Private health care (length of service conditions apply)
• Ad hoc and scheduled social events
• Beverages plus fruit & biscuits available for peckish moments
• Quarterly town hall meetings with drinks & snacks
• Opportunities to get involved with our ‘culture committee’
• Optional participation in charity events

Development & Support

Once you join our team, we will ensure you have a thorough Induction to Meddbase and the teams. After 4 months, we set aside time to talk about how you are settling into you role and team. We then progress to holding annual performance reviews but there are lots of informal opportunities to talk about any support you need to thrive at Meddbase.

How to Apply?

If you are interested in this role, or you would simply like to share your CV with us, please send us a PDF copy of your CV and covering letter to [email protected]